Car Rental Services Review

Going on a last minute road trip? Need a hot ride to impress the guys at the high school reunion? Need a fleet of company cars? Whatever your needs, we've got your best interest in mind. That's why we've scoured the web for the best car rental services, tested each one and listed them here for your convenience. At TopTenREVIEWS We Do the Research So You Don't Have To.™

How did we come up with our top ten car rental services list? We looked for four main criteria, ease of use, types of rentals, features and help and support. Then, we broke these four categories down into individual items so that you can see how each site stacks up to the next.

Car Rental Services: What to Look For

Ease of Use
Is the site easy to navigate or is it as cluttered as a junk drawer? That's one of the most important aspects of a car rental site, because if you can't find the information, you're defiantly not going to rent a car. It's also important that the site is easy to use. If you have to read instructions to figure out how to work the reservation tool or the location finder, then the site is just too hard to use.

Types of Rentals
We want you to find a vehicle rental site that is worthy of your return business. That's why we looked for sites that have an array of car choices, such as hybrids, minivans, pick-ups, convertibles, compacts and commercial vans and trucks. Our top picks also have long-term and one-way rentals to give you flexibility, no matter your needs.

Features
Who doesn't like extra goodies? The features we looked for include the practical, like child safety seat rentals, and the fun, like random car selection tools. If you want to know if a site has environmental programs, online check-in, or allows you to rent GPS, then this is the section where you'll find the information. Think of it as a goodie bag with your name on it.

Help & Support
No one likes contacting customer support, because that means there's a problem. If you do need help, it's important that you can do it in a way that fits your personality and needs. With this in mind, we checked for live customer chat services, email support and phone support on each site.

We also want to help you stay safe, so we checked to see if the rental sites offered roadside assistance and insurance packages that can be purchased online.

The biggest thing we looked for overall was on-site service. Each site needed to be able to get your rental done online so that you don't have to go to your local branch to add this or fix that. This saves you time and aggravation, and don't we all need a little more time and a little less aggravation?

Now that we've given you the low-down on our testing strategy and where to find the goods, you're ready to take a look at our top car rental services picks, Enterprise, Thrifty and Hertz. Also, take a look at our articles on car rental services.